Last updated on April 2018:
Turner & Co (Glasgow) Limited and its subsidiary undertakings (Turner) are committed to safeguarding your privacy and ensuring that you continue to trust Turner with your personal data. When you interact with us, you may share personal information with us which allows identification of you as an individual (e.g. name, email address, address and telephone number). This is known as “personal data”.
This notice (Privacy Notice) sets out:
This Privacy Notice applies to the personal data that we collect about you for the purposes of providing you with our products and services we offer.
By using Turner websites or through Turner branded pages or applications on third-party social networks (e.g. Facebook) or by giving us your personal data, you accept the practices described in this Privacy Notice. If you do not agree to this Privacy Notice, please do not use Turner Sites or give us any personal data.
Turner reserves the right to make changes to this Privacy Notice at any time. We encourage you to regularly review this Privacy Notice to make sure you are aware of any changes and how your personal data may be used, however, if changes relating to this Privacy Notice include any significantly different use of your personal data we will let you know and give you the option to agree to the new use
Turner may collect personal data about you from a variety of sources, including through:
2.1 Data that you provide to us directly
This is data that you provide to us with your express permission for a specified purpose, including:
2.2 Data that we collect when you interact with Turner websites & social media channels
We do use other tracking tools on our websites e.g Google Analytics, however, these tools do not collect any of your personal data.
Generally Turner does not knowingly solicit or collect Special Category data. If Turner discovers that it has accidentally collected Special Category data, it will remove that personal data from its records as soon as reasonably possible or if you are asked to supply any sensitive personal data either via an online channel or direct from a Turner employee or affiliate please contact us here.
Turner collects and uses personal data only as necessary for the purposes for which it was obtained. Turner may use your personal data for some or all of the following purposes:
Turner will ensure that all personal data that we collect will be covered by a specific lawful basis to enable the processing of any personal data, as set out by the ICO. These will be:
If you require further information about any of these lawful bases more detail can be found on the ICO website here.
Turner will never share or sell your personal data with any third party that intends to use it for direct marketing purposes, unless you have provided specific consent in relation to this.
Turner may share your personal data with third parties for other purposes, but only in the following circumstances:
5.1 Group Companies
Turner may provide your personal data to its related companies for legitimate business purposes.
Turner may engage agents or contractors to provide services on its behalf, including administering services & Turner Sites available to you. These third parties may come to access or otherwise process your personal data in the course of providing these services.
Turner requires such third parties to comply with all relevant data protection laws and security requirements in relation to your personal data, usually by way of a written agreement.
5.3 Legal requirements and business transfer
Turner may disclose your personal data if it is required to do so by law or if, in Turners good faith judgment, such legal disclosure is reasonably necessary to comply with legal processes or respond to any claims.
We do not routinely transfer or store any personal data outside of the EEA.
In certain circumstances we may securely transfer data to our Turner Engine Control Systems satellite offices in the Middle East to enable the effective delivery of products & services.
6.1 Right to opt-out of marketing communications
You have the right to opt-out of receiving marketing communications about Turners and can do so by:
Please note that even if you opt-out from receiving marketing communications, you may still receive administrative communications from Turners, such as order confirmations and notifications about your account activities (e.g. account confirmations).
6.2 Access and rectification
You have a right to request access to your personal data. You may send us a request for access.
You also have the right to request that Turner correct any inaccuracies in your personal data. If you have an account with Turner for a Turner Site, this can usually be done through the appropriate "your account" or "your profile" section(s) on the Turner’s Site (if available). Otherwise, you can send us a request to rectify your data. You also have the right to be forgotten if there is no longer a lawful reason for Turners to hold your data.
All requests can be sent to here.
In order to keep your personal data secure, Turner has implemented a number of security measures, including:
Turners will only retain your personal data for as long as it is necessary for the stated purpose, taking into account our need to answer queries or resolve problems, provide improved and new services, and comply with legal requirements under applicable laws.
This means that we may retain your personal data for a reasonable period after your last interaction with us. When the personal data that we collect is no longer required in this way, we destroy or delete it in a secure manner.
If you require further information around retention periods that we follow, please contact us here.
Turner acts as “data controller” for the personal data it processes in the framework of this Privacy Notice. If you have any questions or comments regarding this Privacy Notice or Turner personal data collection practices, please contact us here , or in writing to Group QHSE Manager, Turner & Co (Glasgow) Ltd, 65 Craigton Road, Glasgow, G51 3EQ